IT Industry Technology Support – Smarter Solutions for IT Professionals

At New Era Business Solutions, we understand the challenges faced by IT professionals, managed service providers, and internal tech teams. Whether you’re managing a complex tech stack, rolling out Azure cloud solutions, or ensuring seamless office connectivity, one thing is clear — your business technology needs to just work. That includes your print and document systems.

We help take the pressure off your IT team by delivering intelligent, reliable, and fully supported print and business technology solutions tailored for the IT industry. As a trusted technology partner, we ensure your devices are fully integrated into your network, securely connected, and proactively monitored for uptime — so you can stay focused on core infrastructure, not print issues.

How we solve business challenges

Common IT Challenges

  • Lack of integration between print devices and cloud environments (e.g. SharePoint, OneDrive, Azure AD)
  • Ongoing printer support requests draining IT resources
  • Manual toner ordering and slow vendor response times
  • Complex device fleets with inconsistent firmware and configuration
  • Difficulty aligning print security with overall IT policies

How New Era Solves These Problems

  • Managed Print Services for IT Teams
    • Our expert team handles everything — from toner automation and device monitoring to on-site and remote support. Reduce internal support tickets and keep your environment running smoothly.
  • Remote Support & Monitoring
    • With 24/7 device monitoring, our technicians can identify and resolve issues before they impact your users. We integrate seamlessly with your existing IT workflows for faster response times and less downtime.
  • Cloud Integration & Secure Scanning
    • Easily scan to SharePoint, OneDrive, or other cloud destinations. We ensure your devices are configured with secure LDAP connections and aligned with Azure AD environments.
  • Expert Setup & Configuration
    • Our certified technicians understand both the hardware and the network — no more back-and-forth between print vendors and IT. We provide complete setup for Develop, Lexmark, and other business-grade copiers and MFDs, all configured for your specific environment.
  • Security & Compliance
    • Lock down your print environment with user authentication, data encryption, and role-based access. We'll help align your print infrastructure with your overall IT security policy.
With over 20 years of experience, we’re not just another print supplier.

We're a business technology partner who understands the evolving needs of modern IT environments — from hybrid workplaces to enterprise-grade security.

Whether you're supporting a multi-site organisation or rolling out a new office network, New Era Business Solutions delivers the expertise, service, and scalability your IT team needs.

New Era Business Solutions

Talk to us today

Let’s take the complexity out of your print and business technology.
Contact New Era Business Solutions today to discover how we support IT professionals with smart, scalable technology solutions that work — every time.
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